岗位职责：
Conducts shift briefings to ensure hotel activities and operational requirements are known 进行有效的交接班简报工作，以明确酒店活动和运营要求Supervise front office operations during assigned shift including：在当班期间监督前厅部运营情况，包括：Maintenance of guest information维护客户信息Maintenance of information about local events维护当地活动的信息Compile occupancy statistics统计入住情况Supervise the use of he public address system监督公共广播系统的使用Supervise group bookings监督团组预订情况Assisting with serious complaints协助解决严重投诉问题Supervise cashiering activities during shift including：在当班期间监督收银活动，包括：Cash handling and banking procedure现金处理和银行业务程序Dealing with irregular payments处理非法支付情况Instructing staff in credit policies and facilities就信用政策和设备对员工进行指导Instructing staff in cash security procedures就现金安全程序对员工进行指导Carry out debtor control实施应收帐款控制Prepare reports准备财务报告Supervise the cashiering system对收银系统实施监管Works with Superior and Human Resources on manpower planning and management needs与上级领导和人力资源部一起进行人力规划和管理需求。
Works with Superior and Director of Finance in the preparation and management of the Department’s budget. 与上级领导和财务总监一起编制和管理部门预算。

任职资格：
有两年以上酒店前厅管理工作经验，有国际品牌酒店工作经验者优先